Between top and flop
In our summary of the ITB talkround on metasearchers, we ask who will win the online monopoly. All users will find this interesting article on our Page 1, again with video link to the complete discussion. This final article brings our "ITB Hospitality Day" reporting to a close. Participating in the discussion were Trivago, HRS and a private hotelier.
Following on from the discussion, HRS CEO Tobias Ragge explained to a handful of journalists how he places HRS in the world of the OTA. He focuses on multi-source, silent partners who are officially rivals, and on satisfied customers. As regards the chains, he wasn't sparing in his criticism.
The German International Hotel Association (IHA) is also likely to question its position. Otto Lindner, in office as new Chairman of IHA for ten months now, offers the best requirements with his temperament and his entrepreneurial point of view. In our personal conversations, I had the impression that he would like to set things moving. Whether he'll be allowed to? In terms of contents, we have focused on the issues of the lack of employees and the change in image. Both are closely linked, and the Association must get a move on. If it doesn't, even more rankings will take their shot on this "flop" sector.
Rezidor is on the look out for more female managers. It is the first group to have appointed a female director in Saudi Arabia. This success is due to a special support programme established by the hotel group. Kempinski Hotels also uses every niche in order to support Arabian women. Its "Ladies in Red" now also includes a woman in Saudi Arabia. She made her way to Berlin for the big gala event to mark the company's 120th anniversary.
There are more facts and figures today: The first quarter of 2017 sees hotel real estate in Germany continue to boom. In Germany, the OTAs continue to gain in dominance, in particular Booking.com. At the same time, the EU Commission warns the booking portals about misleading descriptions.
The Chinese are meanwhile spending more money on their trips abroad. And Mövenpick doesn't only want to please Chinese guests with its new sleep concept which promises gentle peace on individually adjustable mattresses.
The US is already feeling the impact of the restrictive travel policies of President Trump, even the Marriott CEO Arne Sorenson demurs gently. And a current survey reveals that even more travellers will stay away if entry/visa requirements are intensified further. In France, after the acquisition of Availpro, AccorHotels is suddenly confronted with an angry union fearing data abuse and breach of confidence.
Yours, Maria Puetz-Willems, Editor-in-Chief
Your opinion? maria@hospitalityInside.com
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