Register now


By registring you will receive the weekly newsletter of hospitalityInside for free. With your password you can login and change your user profile and password.


By registring you will have access to the magazine for 10 days. You can read headlines and teasers; the full text of the articles is not available. A first orientation. This offer is free of charge.

Trial Access "Current Issue" €

For 1 month you can read the articles of the "Current Issue" every week in full length. The archive is not available. Price: 33,62 Euro plus VAT. The trial subscription is automatically terminated.

Annual Subscription "Current Issue" €

For 12 months you can weekly read the articles of the "Current Issue". The archive is not available. The option for users with a regular reading behaviour. Price: 176,40 Euro plus 19 VAT by paying semi-annually; in total 352,80 Euro plus VAT per year. The annual subscription is always extended for one more year if it is not terminated at least six weeks before the contract ends.

Annual Subscription "Full Access" €

The annual subscription provides you with a 12-months access to the online service. You can always read all current and archive articles. Price: 289,66 Euro plus 19 % VAT by paying semi-annually; in total 579,32 Euro plus VAT per year. The annual subscription is always extended for one more year if it is not terminated at least six weeks before the contract ends.

Corporate Subscriptions €

Special conditions and attractive packages for corporate subscriptions. Get access for all executives and staff members. Please, ask for details by e-mailing to or call +49-821-99 56 68. For media, PR, hotel schools and universities special offers are available.

Wir über uns engl
Kontakt engl
Content Syndication Program 2 engl
The new stand terms for the World of Hospitality 2020

Secure your space at EXPO REAL 2020

 World of Hospitality Expo Real 2019  
The World of Hospitality 2019 with the new individual stand line to the right. / Rendering: meplan  

Augsburg/Munich (December 13, 2019). The year 2020 with Europe's leading investment and real estate fair EXPO REAL in October is just around the corner. Booking is open! Secure your place at the well-known joint stand "World of Hospitality". Is your company already part of this hospitality magnet where 29 exhibitors hissed their flags last time? Here you will find the biggest number of industry experts and great knowledge. And you love a sophisticating networking programme on executive level? Read the terms for 2020.

[ more … ]

Editorial: Happiness and new vibes

Dear Insiders,

It might be astonishing and then not at all: Our six chains concluded the year 2019 happy and very happy – probably just like many others in the German hotel industry. But what do the six chains expect from 2020? Vienna House, Choice, Achat Hotels, Intercity, IHG, and Novum provided answers. Three of them expect moderate increases, two of them higher budgets. This mixture probably corresponds well to the industry's mood concerning the new year.

The new year would be fine, if there wasn't the problem with the employees. In Italy, even Bachelor graduates earn 20% less in the hospitality segment than average employees. In addition, hotel staff are not educated sufficiently. At the same time, businesses are burdened with significantly higher personnel costs than in other countries. In their HR studies, two renowned universities present Italy's misery in plain figures.

First stages of sustainable initiatives concerning individual Serviced Apartment brands give rise to slight optimism. There are investors and operators with different ways of thinking and acting – and today the first details about a new agreement model, the so-called Green Lease.

The travel year 2019 was bombastic again, as officially confirmed by the UNWTO this week: 1.5 billion people travelled around the world, which is 4% more than in 2018. And it predicts repeated growth of 3-4% this year. In other words: The industry needs to cope with its challenges – from HR to overtourism… The Austrians are a very good example for the fondness of travelling: They love to travel long distances by plane, but also stay in their home country. The current travel compass reveals everything.

The world's largest tour operator TUI will soon shut down its subsidiary TUI Italia, which does not seem very logical in light of the record turnovers in the country. The Austrian hotel group B(l)ackhome is pushing from Germany into the German-speaking countries and beyond now. And Sabre wants to operate its business from the cloud, in future – the Google-Cloud. Somebody seems to be ready to compete with WeChat & Co. This big announcement was immediately followed by a second piece of news: Sabre and Accor developed a common PMS for all 5,000 hotels; which is a novelty in this way.

And we are happy to point out this call for innovative PropTechs: Union Investment and the start-up platform GERMANTECH from Berlin are looking for the best PropTech in the hospitality industry. Are you one or do you know one? Then please apply today… The countdown has already started. Applications can be handed in until February 15, 2020. More details on our page 1.

Yours, Maria Pütz-Willems, Editor-in-chief


Your opinion? maria[at]


[ Read on only with extended user rights. ]

Editorial: Advancing with (political) foresight

Dear Insiders,

If you'd like to know how best to fight the hotel industry's corner, then you should become a member of the Austrian Hoteliers Association (ÖHV) – or at least ask for training there. At the ÖHV's annual conference in Bregenz this week, the recently re-elected Austrian Minister of Tourism only had positive things to say about the association and even thanked it for its huge and very constructive contribution to the current programme of government. Elisabeth Köstinger even explicitly praised ÖHV President Michaela Reitterer: as a super-strong lobbyist, "who, de facto, there really is no getting past".

Others can only dream of such a close connection. In Germany, for example, a country ten times the size of Austria, there is no national tourism minister and many in Berlin don’t even know what Dehoga does and thinks.

Yet despite these impressions, our correspondent in Austria, Fred Fettner, this week provides a sober and objective summary of exactly what ÖHV and the government have together achieved and what they still have to do. Just how close you have to be in politics today is also revealed by Macy Marvel's article on Ireland's leading hotel group Dalata. It already has a presence in the UK, where it intends to expand even further after Brexit. Macy incorporates the current political framework into the article here – so that the real challenges for such hotel chains can be understood in more detail.

Our third major contribution this week also has a political focus; a focus on the regulations and penalties that dithering investors will in all likelihood have to pay in future if they do not build sustainably. Yet Wolfgang M. Neumann remains optimistic: "If sustainability slowly evolves into additional (real estate) value, it will gradually move up the investor agenda," he is convinced. As Chairman of the ITP/InternationalTourism Partnership, which currently brings together 14 sustainability-oriented hotel groups, he is currently compiling a comprehensive report together with the World Bank's International Finance Corporation aimed at both educating and motivating. Our article gives a foretaste of this.

The German Property Federation (ZIA) has this week translated the EU's "Green Deal" into hard figures: For Germany, it expects an annual investment requirement of around EUR 100 billion in buildings and buildings technology by 2030. Depending on the targeted reduction of CO2, another EUR 34 billion are added. These are enormous sums.

At the same time, the Fraunhofer Institute asked how the world of work in the hospitality industry will change. Don't worry: The human being will remain, but new technology will be added. You can find the link to the brand-new study here with us today.

People will of course continue to travel. This can be seen in the new record numbers of motor-home registrations. And alongside personnel news and our colourfulm comprehensive news mix today, we are happy to publish two reader opinions on our latest article about the "Silent earthquakes" in the chain hotel industry.


The first surprise in terms of consolidation in 2020 came last night: Investor and project developer Art-Invest from Cologne is buying an operator: the Ghotel Group with 17 business hotels. Only fully integrated can money be earned, says Art-Invest partner Dr Peter Ebertz.

I will be at the HOTCO in Budapest from Monday (for the first time) and hopefully I will have brought some news from South-East Europe by next Friday. Let's see how much foresight I identify here.

Yours, Maria Pütz-Willems, Editor-in-chief


Your opinion? maria[at]


[ Read on only with extended user rights. ]

Apply filters
PropTech Innovation Award 2020_engl
HITT 2020_Save the date