Hospitality for Insiders

Dangerous AI heat. And rosy times until 2050.

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

The first big success of the young partners IHG and Ruby was achieved after just eight months: The global chain gave the lead to the 412-room Ruby Chicago, the first of the Lean Luxury group in the United States. Ruby founder and operator Michael Struck then immediately took over the realisation. The America connoisseur and fan was meticulously prepared. In an interview with me, he describes, among other things, how his US partners are clear, tough and demanding when it comes to securing risks and standards. And he praises IHG for the fact that the chain is always working on the "how", on solutions. The integration of the IHG systems into the 21 operational Ruby Hotels will still take a long time though. IHG partner Novum Hospitality has been saying the same thing for two years. But both also understand the complexity.

After the hard facts, today it's all about "human AI". Meanwhile, robots are flirting with their little eyes and AI software voices are gently cozying up to you. Martina Mara, a respected researcher and robo-psychologist - yes, there is such a thing - warns against this dangerous human warmth! But the new "AI natives" are already on the trip. Nobody is as nice to them as ChatGPT.

And back to the facts - and Revo. Our list of known insolvent Revo Hotels is growing. Since the list was launched a week ago, 15 more hotels have been added, bringing the total to 52. As there will not be an official overview of the insolvent hotels, which is why hospitalityInside does its own research. Support us! ... More

Magazine

List of known insolvent Revo hotels grows

HI+List of known insolvent Revo hotels grows

Since there is no official overview of insolvent Revo hotels and there will not be one, hospitalityInside is conducting its own research. We published the first list exactly one week ago, and since then 15 more hotels have been added (now 52 in total). Support us!

Europe's pipeline: all-time high, more luxury

HI+Europe's pipeline: all-time high, more luxury

The superlatives in the European hotel pipeline are almost overwhelming. The number of projects is once again at an all-time high, with hotels increasingly falling into the upper upscale or luxury segments. Planning is starting earlier and earlier.

Tourist flows in Europe are becoming increasingly dispersed

HI+Tourist flows in Europe are becoming increasingly dispersed

Travelling the beaten track is a thing of the past. More and more tourists, especially those from overseas, are avoiding the peak season and seeking out the unknown. This contributes to the seasonal and geographical dispersion of European tourism, according to a new study.

German hotel industry loses out despite record overnights

HI+German hotel industry loses out despite record overnights

Almost 500 million overnight stays – a record. Despite this, fewer foreign guests are staying overnight. Hotels are losing out, campsites are gaining.

Iranian hotel owner in the headlines

HI+Iranian hotel owner in the headlines

Two Hilton hotels in Frankfurt, Gravenbruch and City Centre, are currently unavailable for booking via Booking.com – a reaction to the activities of the owner, an Iranian banker.

VIP News from 13.2.2026

HI+VIP News from 13.2.2026

Klaus Assmann / Shan Kanagasingham / Alice Harrington-Caravello / David Flueck / Héctor Lugo / Sylvain Vodermaier, Jens Fischer / Can Piechaczek, Tobias Berghäuser / Malte Budde, David Simon

News Mix from 13.2.2026

HI+News Mix from 13.2.2026

1912 Hotels/Vienna, Aman/Dubai, Amapo/Milan, Benglerwald Berg Chaletdorf/Lechtal, Bibione/Cristallo Hotels, Bob W/Stockholm, Castello sgr/Sicily, Coffee Fellows/Geisenfeld, Cōsa Capsule Hotels/London, Criterion Capital/London, Dar Global/Aida, Hampton Rome North/Fiano Romano, Helaba/Hotels, Hilton/Barr Al Jissah, H World/Hanting Inn, InterContinental/Frankfurt, Meininger/Dublin, Nobu/Maldives, Oyo/Markneukirchen, Radisson/Las Caldas, Soges/Florence, Scandic/Stavanger, The Ascott/Seville, The Dean/Berlin, Wyndham/Istanbul

When real estate grows faster than hotel operations

HI+When real estate grows faster than hotel operations

Investment appetite in Austria's tourism sector remains high. If real estate values grow faster than revenue and GOP, the asset becomes decoupled from the operating business. What if operating results do not grow at the same pace?

Europe-wide class action lawsuit filed against Booking

HI+Europe-wide class action lawsuit filed against Booking

The European umbrella organization of hotel associations, HOTREC, confirmed this week that the collective action seeking compensation for European hotels harmed by Booking.com’s unlawful parity clauses has been formally initiated before the Amsterdam District Court.

Austria breaks record after record

HI+Austria breaks record after record

2025 was another record year for tourism in Austria, thanks in part to winter sports enthusiasts. In addition, there was an increase in visitors from neighboring countries and the US. At the same time, the Austrian Hotel Association (ÖHV) and the Austrian Travel Association (ÖRV) merged.

Generation Future: Hotel holidays as premium time

HI+Generation Future: Hotel holidays as premium time

Young people are less confident than they were two years ago. They focus on high quality and enjoyment in all areas and prefer to spend their holidays in hotels. Comfort and cleanliness are particularly important to them.

HospitalityInside Think Tank HITT

Content Partner

JUNG at the Green Hospitality Conference 2026
13.2.2026

Sustainability has become a key success factor in hotel and apartment construction. And JUNG is putting it into practice. For over 110 years, the German company has been known for pioneering product developments in the fields of lighting, shading, climate control, energy, security, and multimedia. Now JUNG is presenting itself at the first Green Hospitality Conference 2026.

QR grows with AI and 25 new hotels

QR grows with AI and 25 new hotels

AI is now also conquering the reservations and MICE segment. Online distribution specialist Quality Reservations (QR) will present the tools at ITB in March 2026. In addition, the QR hotel pool has grown by 25 properties.

A spa artwork leads the way

A spa artwork leads the way

"From the very beginning, we thought in terms of generations, not quarters." A statement that shows attitude. Star architect Hadi Teherani lives by it, as does the Altenberger family, owners of the Krallerhof wellness hotel in the Salzburg region. The result is the 5,500 sqm ATMOSPHERE Spa, a monument to relaxation, a work of art. Only courage and vision can change the hospitality industry.

An investment in quality of life

An investment in quality of life

Luxury guests are willing to pay for exclusivity. But they expect perfection, says Corinna Döpkens, an expert in luxury travel. Digital structures ensure that hotels remain competitive.

The key to competitiveness

The key to competitiveness

Artificial intelligence is rapidly changing tourism – and offers enormous opportunities for hotels that are prepared to use data intelligently. 125 hoteliers, experts and industry representatives needed to talk.

News Mix overview

Marketplace

The Power of Travel: Tourism by 2050
13.2.2026

By 2050, we will see around 3.5 billion trips. The proportion of travellers in the global population could then grow from 50 to 70 per cent. The outlook for tourism is brighter than ever, says Google. But the rules of the game have changed.

US entry: More personal information demanded
13.2.2026

The US further tightens its entry rules for tourists. Those wishing to spend their holidays there will probably have to disclose more information about their lives, including their social media activities.

Accor embraces AI integration with new app
6.2.2026

ALL Accor, the group's booking platform and loyalty program, announced the launch of its ALL Accor app in ChatGPT on 29 January 2026. The app is designed to make booking easier for travelers.

Budget and safety are key factors in travel decisions
6.2.2026

For almost half of Germans, cost is the most important factor when choosing a travel destination. In addition to price, safety, accessibility, and the general economic situation also influence travel decisions. This is because more and more travelers are booking at short notice.

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HITT 2026



Financial Results

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Significant increase in average rates

MHP Hotel AG Q4 2025: The Munich-based hotel operator once again improved the performance of its Upper Upscale and Luxury properties and expects significant revenue growth in 2026 as well.

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Government shutdown impacts RevPAR

Marriott Q4 + FY 2025: 2025 was marked by bold expansion. The company scaled its brands to new markets around the world and strengthened its portfolio across every segment.

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TUI refines its strategy

TUI Q1 2026: Despite an increase in holidaymaker numbers, TUI was unable to increase its revenue, but it did increase its adjusted EBIT. Now it wants to expand its business with low-cost package holidays. It also plans to launch a new brand and pay a dividend.

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ADR grows and new brands

Hilton Q4 + FY 2025: During 2025, the company introduced new brands and demonstrated the strength of its business model. 

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Growth with five brand portfolios

Hyatt Q4 + FY 2025: Hyatt's emphasis on its five brand portfolios delivers relevant experiences for guests and members while strengthening brand loyalty and owner performance.

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The year of the historic milestone

Pandox AB FY 2025: The acquisition of Dalata is a historic milestone for Pandox "and consolidates our position as Europe’s leading hotel property owner", comments CEO Liia Nõu the year-end report 2025 published yesterday.

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Exceptional growth in loyalty

Global Hotel Alliance (GHA) FY 2025: The alliance of independent hotel brands delivered outstanding full-year 2025 financial results, reflecting the continued expansion of its brand network, increased member engagement, and rising demand across key markets, especially in the leisure segment.

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Exhibitor packages for the World of Hospitality now available!

The next Expo Real will take place in Munich from 5 to 7 October 2026. Europe's leading trade fair for commercial real estate and investment fills seven exhibition halls; In 2025, around 42,000 participants from over 70 countries attended, with 1,742 companies from 34 countries exhibiting. HospitalityInside will be back again with its joint stand.

Save The Dates!

Hotels Tomorrow, edition 2

Politics Inside Berlin

Relief yes, transformation postponed

Relief yes, transformation postponed

Two days ago, the German federal government presented a national tourism strategy – it reads like a document that wants to do everything right and, for that very reason, leaves the crucial questions unanswered. 

Picked

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Benidorm: The tourist factory is now green and sustainable

Benidorm – the epitome of all-inclusive and mass tourism. In the 1960s, the Spanish fishing village was transformed into the ‘Manhattan of the Mediterranean’. Now it suddenly claims to be green and sustainable.

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Mount Everest is old news: sleeping on the moon is the new thing

Those who have already traveled the world can set their sights even higher in the future. You can now apply to stay at a hotel on the moon. The prices are astronomical, and whether the hotel will actually be built is still written in the stars.

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Hotel employees are at risk

A study investigated workplace accidents. The results are surprising. The analysis shows that hotel employees are exposed to a significantly higher risk of injury than their colleagues in the restaurant industry.

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Music study: Guests prefer local songs

Feeling comfortable is not only created by architecture, design or service, but also by music. A European pilot music study has measured the influence of local music on the hotel experience for the first time. Motel One launched a trial balloon.

Media Partner

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Reducing risks in chaos

The theme for the start of 2026 could not have been better chosen: "Minimising Hotel Investment Risks in a Chaotic World". HOTCO will kick off a highly topical discussion on 26/27 January in Vienna, focusing primarily on investment and development plans in CEE, SEE, the Baltics, the Caucasus, and the New East.

In the HOSPITALITYINSIDE ARCHIVE you will find 35,000 specialist articles from 25 years on the hotel industry in Europe and global trends. "Those who know the past can understand the present and shape the future."

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