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Hospitality for Insiders

Wishes and dreams, in front and behind the scenes

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

Bold aspirations, shattered dreams, green buildings, a windfall, the courts, AI and mega-projects are the focus of today's edition. Marriott's management in Bethesda is unhappy that 51 Marriott owners, who own nearly 1,000 hotels, want a larger share of Bonvoy’s revenue and are also demanding transparency. Sarah Douag has taken a look behind the scenes.

Saudi Arabia has lost face. The colossal NEOM project is scaling back, and with it, its financial clout. There is a shortfall of $16 billion needed to terminate the contracts that are still in force. The damage this project has caused to nature, the environment and people is incalculable. Sarah – who was in the mood for writing this week – was on the hunt for figures.

The architects at the renowned Japanese firm Kengo Kuma & Associates quarried the material for the façades of the new Silk Towers from a tuff quarry – right on their doorstep in Batumi, Georgia. Local resources, wood and precise wind measurements, for example, point the way to the future of urban life. This is about the harmony between nature, living and social. Susanne Stauss reports: The presentation and discussion were part of our HITT Think Tank in Brussels. ... More

Magazine

More Bonvoy revenue, please

HI+More Bonvoy revenue, please

Marriott owners of 1,000 hotels are calling for a new reimbursement system

Fifty-one Marriott owners, holding nearly 1,000 hotels, want a bigger cut of Bonvoy revenue. Credit-card fee income is surging they say, reimbursement isn't. Marriott has made small adjustments, but owners say it's not enough.

NEOM: a fading dream

HI+NEOM: a fading dream

A billion-dollar disaster: Saudi Arabia to compensate contractors – and more

Saudi Arabia is now budgeting more to cancel its flagship megaproject – NEOM – than to build it. The financial, human, and environmental costs are still being tallied. Following the billion-dollar disaster, it now must terminate its contracts with its business partners – worth 16 billion dollars.

Nature dictates the style

HI+Nature dictates the style

HITT Summary: This is what sustainable architecture for the future looks like

Wind patterns determine the layout of the terraces, and diagrams illustrate thermal comfort. And ideally, the stone used for building should be local. At the 9th HospitalityInside Think Tank (HITT), the renowned Japanese architectural firm Kengo Kuma & Associates showed just how to plan for a smaller footprint.

The goal is coming closer: one system, one flow

HI+The goal is coming closer: one system, one flow

How AI is transforming the architecture of hotel operations

From guest experience to revenue strategy, from finance automation to channel distribution, Mews Unfold 2026 set out a vision for a hospitality industry in which AI does not merely accelerate operations but fundamentally changes what is possible. The manual workflows is over.

HI+

Italian Alpitour invests heavily in hospitality

Italian Alpitour invests heavily in hospitality
19.6.2026

Alpitour World plans to commit around 80-90 million euros every 12 months over the next five years. Its hospitality division will benefit from 58 million in 2026 alone.

Grand Metropolitan in Amsterdam taken to court

HI+Grand Metropolitan in Amsterdam taken to court

The Pension Fund of the Berlin Dental Association (VZB) has taken Grand Metropolitan Hotels Holding B.V. ('Grandmet' for short) in Amsterdam to court. A judgement is expected in mid-July.

Targeted holiday phishing on a new scale

HI+Targeted holiday phishing on a new scale

Phishing campaigns are on the rise, particularly around the peak travel season. WhatsApp is becoming a new attack vector, and cybercriminals – who exploit data leaks at Booking, for example – can use reservation data for even longer once they have obtained it.

VIP News from 19.6.2026

HI+VIP News from 19.6.2026

Michael John, Kristina Krupp, Jessica Ternes / Natalie Slavikova / Peter Pusnik / Jytte Vestergaard / Thomas Prenneis / Peter Knoll / Oliver Barda / Tom Rösgen / Caroline Mahl Patel, Michael Dalton

 News Mix from 19.6.2026

HI+ News Mix from 19.6.2026

Art-Invest/Essen, Bayerische Hausbau/Munich, Băneasa/Imobpractic, Belmont/Crans-Montana, BWH/Apulia, Eurazeo/Babylon, Florence/Villa Olmi Firenze, Hilton/Milan, Hyatt/Kiel, Milan/Cas Laveni, Marriott/Gargnano, Meininger/Barcelona, Radisson/Frankfurt, Red Sea Global/Triple Bay, Red Square/Berlin, Ruby/Stockholm, The Lux Collective/Rwanda, Trier/Youth Hostel

EU Tourism Platform for funding opportunities

HI+EU Tourism Platform for funding opportunities

Slowly but surely, the EU is recognizing the importance of tourism for the region's prosperity. A wide range of EU, national and regional funding opportunities for the tourism sector is now easier to access.

FIFA World Cup USA: Hosts still counting on tourists

HI+FIFA World Cup USA: Hosts still counting on tourists

Millions of fans are expected to attend the FIFA World Cup, which kicked off yesterday in North America. The USA is anticipating the best-attended tournament in history. German visitors, however, have so far been rather cautious.

Amsterdam turns up the tax heat

HI+Amsterdam turns up the tax heat

Amsterdam has a message for the tourism industry: you are welcome, but you will pay for it. And so will your guests. This week, the city's new coalition government announced a plan to raise its "toeristenbelasting", the municipal tourist tax on overnight stays, from the current 12.5% to 16% in 2027, with the rate increasing by one percentage point per year until it reaches 20% in 2030.

Geneva: Events are not always good for hotels

HI+Geneva: Events are not always good for hotels

Anti-G7 demonstrations are planned for this Sunday in Geneva. This "event" is causing hotel occupancy rates in Geneva to plummet – rather than driving them up.

Bleisure travellers are repeat customers

HI+Bleisure travellers are repeat customers

67% of German business travellers have already undertaken a bleisure trip, the majority of whom hold middle management positions. This means that bleisure has now firmly established itself in Germany too. This is revealed by a groundbreaking study.


VIP News from 12.6.2026

HI+VIP News from 12.6.2026

Tony Pallas / Anikó Péchli, Guido Franzen, Anna Exel, Frank Blumenthal / Daniela Bartels / Martin Scherer, Yvonne Urban, Esther Binkert / Anneli Pedersen / Marcus Borowski / Philip Bacon, John Fareed / Stefan Brida, Werner Taurer

Think Tank

Nature dictates the style

HI+Nature dictates the style

Wind patterns determine the layout of the terraces, and diagrams illustrate thermal comfort. And ideally, the stone used for building should be local. At the 9th HospitalityInside Think Tank (HITT), the renowned Japanese architectural firm Kengo Kuma & Associates showed just how to plan for a smaller footprint.

How cameras and AI help reduce food waste

HI+How cameras and AI help reduce food waste

Cameras and AI are now making their way into the bins of professional kitchens: Together, they help to identify food waste in the bin in real time. Anyone aiming to save half of this earns $25,000 a year. The technology behind this comes from Winnow in Chicago. At the HITT Think Tank founder and CEO Marc Zornes set the pulse regarding food waste

The EU came to HITT

The EU came to HITT

Something shifted at the HospitalityInside Think Tank (HITT) 2026. For the first time in HITT's nine-year history, the European Commission sent not one but two representatives to the meeting in Brussels, willing to sit with the industry and take questions. What followed over the next two days was, at times, a very frank and heated exchange between participants from the hospitality industry and the EU institutions.

Until the deadlock is broken

Until the deadlock is broken

Just 10 days to go until the HITT Think Tank in Brussels! The briefings are complete, the speakers are ready to showcase best practice, explain the backgrounds and future plans. Naturally, they're only revealing snippets for now, but by the end, all clicks into place. Join us: a lot of Food for Thought and fun in a pragmatic circle of sustainability-driven entrepreneurs, executives and EU experts.

Content Partner

A new benchmark for Adriatic resorts

Pical Resort showcases the future of year-round, sustainable tourism in Croatia
A new benchmark for Adriatic resorts
19.6.2026

Pical Resort 5*, Valamar Collection in Poreč, the most significant tourism investment in Croatia in recent years, was recently officially opened in the presence of the Prime Minister of the Republic of Croatia, Andrej Plenković and hundreds of distinguished guests from the business and public sectors.

Greenwashing to be banned from September

Greenwashing to be banned from September

The hospitality industry must also protect itself against Greenwashing. With the "EmpCo" directive, the EU is also forcing hotels to stop making misleading sustainability claims from the end of September 2026. This applies to brochures, menus, marketing and websites. Insiders from F&P will be offering practical advice in free webinars in June/July.

Refined metal finishes for hotels

Refined metal finishes for hotels

In high-quality hotel projects, quality often emerges in the details. Fittings, switches and other technical components are increasingly regarded as part of a cohesive design concept. With their coordinated metal finishes, Dornbracht and Jung demonstrate how different products can be matched precisely with one another.

Valamar's new approach: Curated Experience

Valamar's new approach: Curated Experience

Valamar successfully opened the 5 Star Pical Resort in Poreč, the largest hospitality investment project in Croatia worth more than 200 million euros and offering a unique luxury family holiday experience.

Brushed bronze

Brushed bronze

Materials shape the perception of a hotel and define its atmosphere, quality and recognisability. It is particularly in the interplay of different surfaces that the quality of an interior becomes apparent. Alongside furniture, textiles and lighting, technical equipment is also coming increasingly into focus.

News Mix overview

 News Mix from 19.6.2026

HI+ News Mix from 19.6.2026

Art-Invest/Essen, Bayerische Hausbau/Munich, Băneasa/Imobpractic, Belmont/Crans-Montana, BWH/Apulia, Eurazeo/Babylon, Florence/Villa Olmi Firenze, Hilton/Milan, Hyatt/Kiel, Milan/Cas Laveni, Marriott/Gargnano, Meininger/Barcelona, Radisson/Frankfurt, Red Sea Global/Triple Bay, Red Square/Berlin, Ruby/Stockholm, The Lux Collective/Rwanda, Trier/Youth Hostel

News Mix from 12.6.2026

HI+News Mix from 12.6.2026

Accor/München, Barceló/Rom, Bob W/Stuttgart, B&B/Mantua, CitizenM/Rom, Extendam/Santorin, Falkensteiner/Hinterstoder and Loipersdorf, Four Seasons/Sevilla, J44/Jesolo, Marriott/ aia Mare, Numa/Mailand, Park Hotel/Gemona, Quality Lodgings/Heigenbrücken, Radisson/Salzburg, Toskana/Villa Constanza

News Mix from 5.6.2026

HI+News Mix from 5.6.2026

AlpenParks/Soelden, Aroundtown & PRISM (ex Oyo)/4 city hotels, Bellagio/Metropole, B&B/Ascoli Piceno, DSR/Tegernsee, Global Hotels Real Estate/Barletta, Greenblu/Rome, Grupotel/Torremolinos, Hilton/London, Hyatt/Nice, IHCL/Frankfurt, Motel One/ibis Styles und Adagio Access Kiel, Premier Inn/Goettingen, Primestar/June SIX & Stay Berlin, Radisson/Timisoara, Ruby/New York, Scandic/Stockholm, SV Deutschland/Hamburg, TH Group/Samedan

News Mix from 29.5.2026

HI+News Mix from 29.5.2026

Alpitour/Middle East, Apulia Hotels/Calabria, Circus Hotel/Berlin, Como/Bordeaux, Covivio/Bologna, Design Hotels/Milos, Hannah/Ceglie Messapica, Hilton/Dublin, Homaris/Munich, IHG/London, Julius Meinl/Bucharest, Marriott/Milan, Mercurius Real Estate/Frankfurt, Motel One/Lisbon, Radisson/Innsbruck, Rasova Winery/Dobrogea, SV Group/Fiscal Year, Vorreiter AG/Saarburg

Marketplace

Regional Court: Google liable for AI summaries

Regional Court: Google liable for AI summaries
19.6.2026

The search engine operator Google can be held directly liable for incorrect answers generated by its in-house artificial intelligence (AI). This was the ruling of the Munich I Regional Court.

AI: Benefits are evident in day-to-day operations

AI: Benefits are evident in day-to-day operations
19.6.2026

Generative AI has become a reality in the German economy more quickly than many companies had anticipated just a year ago. 98% of companies now consider AI to be relevant to their business model and future value creation. This means that within two years, this proportion has risen from 56% (2024) via 91% (2025) to almost universal acceptance today. 

Governments should be able to stop risky AI

Governments should be able to stop risky AI
12.6.2026

OpenAI rival Anthropic has long advocated for stricter regulation of AI development. Now, the CEO of the AI company Anthropic has argued that governments should be able to stop dangerous AI.

CopenPay rewards sustainable tourists

CopenPay rewards sustainable tourists
12.6.2026

The Danish capital aims to promote sustainable tourism. To this end, the CopenPay scheme has been developed; following two summer trials, it will now run all year round. How can you benefit? Hotels are taking part.

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This week’s hospitality topics
by insiders, for insiders






HospitalityInside Think Tank HITT, edition 9

Photos from the HITT Think Tank in Brussels


Financial Results

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Rental growth in the hotel portfolio

Aroundtown Q1/2026: Net rental income of the company during the period rose by one percent. Following the reporting period, the Company completed the sale of the Penta-branded hotel portfolio. Following the completion of the voluntary exchange offer for Grand City Properties S.A., Aroundtown also increased its ownership.

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TUI considers itself resilient

TUI Group 1H 2026: Despite economic and geopolitical crises, the Group’s first half of the year provides momentum for the challenges ahead.

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250 hotels signed across its brandscape

IHCL Q4 and FY 2025-26: The Indian Hotels Company Limited (IHCL) announced its sixteenth consecutive record quarter and a successful full year 2026 ending March 31,2026.

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EMEAA region stays challenging

IHG Q1 2026: The company reported a very strong Q1 trading performance with better-than-expected Global RevPAR growth of +4.4%. CEO Elie Maalouf remains confident that the company will achieve its consensus growth forecasts and profit expectations.

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APEC leads international performance

Marriott International Q1 2026: International RevPAR grew 4.6% in Q1 2026, despite the conflict in the Middle East impacting March results. U.S. and Canada RevPAR increased only 4.0% while APEC led the international performance.

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The premium strategy has paid off

MHP Hotel AG FY 2025: Munich Hotel Partners is pleased to report a significant increase in revenue and EBITDA for the full financial year 2025. The outlook for 2026 is also confirmed.

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Middle East conflict impacts RevPAR

Hyatt Hotels Corp. Q1 2026: Luxury chain scale led RevPAR growth in the quarter. The geopolitical conflict in the Middle East negatively impacted RevPAR growth by approximately 50 bps.

Balance sheets
at a glance


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Honeymooners on an adventure high

26 June 2026 is considered one of the most sought-after wedding dates of the year. Traditional luxury holidays are a thing of the past; honeymooners are now drawn to the Experience. Experiences rather than the usual fare – that’s what gives it character.

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Tourist trap: Italy has the most no-entry zones

If you're not careful when driving in Rome or Florence, you could easily end up 100 euros out of pocket. The traffic-calmed zones in Italy's cities are a constant source of frustration. Nowhere else in Europe there are more.

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Vacation photos: Take "No Photography" signs seriously

Beautiful naval ships, amazing airplanes, an impressive train? You snap a quick photo - and then find yourself in handcuffs? Why you should always take "No Photography" signs seriously on vacation. Hotel concierges should know this. 

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A dog in the office is more important than parental leave

pet-friendly offices are a significant factor for German employees when considering a job change, reveals a study, For over a third, pet-friendly policies are even more important than staff discounts or additional parental leave.

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