Dear Insider,
A roller coaster ride... That's what today's issue feels like. Depending on the country, the hospitality sector goes up and down. At high speed. Anyone who flies off at the curve files for bankruptcy. Those who take advantage of the upswing go public. In between, there is a lot of pressure and few opportunities.
Family-run hotels or small hotel groups often have an even harder time than chain hotels, and not only in Italy. Their plus is often excellent locations, their minus the hole in the till. Foreign investors, mostly private equity, are sniffing out many cheap assets from depressed families between the beach and the mountains, from hostels to boutique lifestyle hotels. And they see the new flight routes that are bringing more and more travellers to the land of the dolce vita.
Fewer and fewer business travellers are boarding planes in and to Germany. And the Serviced Apartment segment is feeling the effects. The ratio of business to leisure has completely reversed this year, and the volatility of the traditional hotel industry is now also affecting this type of accommodation, which investors still like. ... More
A new report for Europe warns governments against further increases in tourist and value added tax. Job losses could be massive.
Artificial intelligence is rapidly changing tourism – and offers enormous opportunities for hotels that are prepared to use data intelligently. 125 hoteliers, experts and industry representatives needed to talk.
Artificial intelligence makes many things easier at work – but who is liable when the tools produce incorrect results? A legal expert explains.
A survey in Austria shows that 84% of the hotels surveyed already offer e-charging stations. Investment and energy costs are the biggest hurdles.
On this week's Wednesday, the European Commission presented proposed amendments to key European digital regulations. This so-called Digital Omnibus affects, among other things, the General Data Protection Regulation (GDPR) and the AI Act. There has been criticism on many fronts.
Accor is preparing its premium brand Pullman Hotels & Resorts for the future. Under the slogan "Pullman xChange", ambitious ideas have been developed that connect global and local communities at the hotel bar or bring them together in think tanks through culture and art
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Hotels Tomorrow, edition 2
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HospitalityInside Think Tank, edition 9 on 11-12 May 2026 in Brussels
The results of the 2025 Investment BAROMETER survey reflect a complex and nuanced mood within the industry. While the outlook for individual companies and the industry as a whole has improved slightly compared to last year, uncertainties remain, particularly regarding hotel revenue development. Accordingly, the Operations Index remains under pressure, while the Development Index has risen significantly, easily offsetting its losses from the previous year.
