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Hot and cold: Kempinski, Amedia, Revo, Assets, Tech and Snow

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

Since Monday, members of the Kempinski supervisory board have been informing their staff, general managers and hotel owners, via conference calls and meetings, that CEO Barbara Muckermann is no longer with the company. As of our editorial deadline yesterday evening, there had still been no official statement. No comment is also a comment. It seems that neither the shareholders from Bahrain nor the members of the supervisory board have a plan. That reminds me of an old German saying: Ownership brings responsibility! This means that one has a great deal of responsibility towards partners and staff. I've jotted down a few more observations.

"No guarantee for guarantees" is the headline of our interview with Udo Chistée. In 2022, the Austrian hotelier sold his Amedia hotel group to what was then the HR Group (now Revo Hospitality). At the end of 2025, he filed for personal and business insolvency and is now liable for approximately €110 million. In an exclusive interview with hospitalityInside.com, the 78-year-old sets out his view of the background to the situation. Why he sees the partnership with Revo Hospitality as the catalyst, and why Revo Hospitality rejects this view. A story you simply must read.

Apart from this article, we have updated the list of new operators at the Revo Hotels taken over. ... More

Magazine

No guarantee for guarantees

HI+No guarantee for guarantees

Amedia founder Udo Chistée on his insolvency and the role of Revo

At the end of 2025, the Austrian hotel developer Udo Chistée filed for personal and business insolvency and is now liable for approximately €110 million. In an exclusive interview with hospitalityInside.com, the 78-year-old sets out his view of the background to the situation. Why he sees the partnership with Revo Hospitality as the catalyst, and why Revo Hospitality rejects this view.

Hotel assets put to the transparency test

HI+Hotel assets put to the transparency test

Management of the future: More flexible contracts, joint accounts?

How do owners and operators allocate funds, risks and obligations? What does asset management look like in times of volatility? That struck a chord with the Expo Real audience at the Hotel Forum. The lease agreement should be made more flexible; HMAs are gradually being welcomed. The industry is facing its own test of transparency.

Austria needs an indoor ski centre

HI+Austria needs an indoor ski centre

As the snow melts, winter sports should be able to continue all year round

The province of Salzburg is extremely pleased with the results for the summer months. Germany was the key factor behind an unexpected rise in overnight stays. But, as is always the case at this time of year, the anxious gaze of Austria’s tourism managers is once again turning towards winter.

Saudi Arabia: Some things on hold

HI+Saudi Arabia: Some things on hold

Airport closure hits Riyadh events hard – Hotel revenues under threat

Houthi strikes on Saudi Arabian soil have forced the closure of Riyadh's main airport and pushed the EU-GCC summit to a later date. While one hotel group reports that revenues have plunged by 35 to 40 percent, a compound operator and a resort manager offer a more stable outlook. The strikes compound the pressure of a broader regional war that is already weighing heavily on Gulf travel.

The 100-million-euro question

HI+The 100-million-euro question

Grand Metropolitan Hotels Holding B.V.: Court requires clear evidence

Eleven weeks after the Amsterdam Enterprise Chamber removed the Smura family from the management of Grand Metropolitan Hotels Holding B.V. (short: GrandMet), the core questions remain unanswered. Most notably: who actually owns the software valued at 100 million euros? At the hearing on 1 October, the court record revealed new details, while also exposing a severe liquidity crisis within the German subsidiaries, with both sides trading blame.

HI+

Kempinski without CEO and zero crisis communication

Kempinski without CEO and zero crisis communication
23.10.2026

Mid-week, Kempinski employees, GMs and ultimately the owners gradually learned of Barbara Muckermann's departure. In China, a physical meeting was held with BTG. René Nijhof is now taking the helm in Operations.

Strategic Shift at Gorgeous Smiling

HI+Strategic Shift at Gorgeous Smiling

The grand plans presented by Gorgeous Smiling Hotels (GSH) exactly one year ago could not be implemented as quickly as expected. Now, the course has been set. Among other things, the new strategy involves switching from full service to tech-hotels with less service and fewer staff. Managing Director Andreas Erben provides the details.

Update: Who is now operating which former Revo hotels?

HI+Update: Who is now operating which former Revo hotels?

154 out of 178 insolvent hotels of the Revo Hospitality Group have by now largely been handed over to international hotel groups and investors, according to reports. For some hotels, it could take even longer. We’ve done our own research. Not everything is transparent by any means.

EU investigates Booking.com over fraud cases

HI+EU investigates Booking.com over fraud cases

Fake accommodation listings, identity fraud and phishing: the European Commission is investigating whether Booking.com is doing enough to tackle fraudsters. Brussels is also scrutinising transparency in advertising.

News Mix from 23.10.2026

HI+News Mix from 23.10.2026

Alpitour World/Aosta Valley, Brawo/Hanover, Comer Group/Neu-Isenburg, Deutsche Zinshaus/Frankfurt, Dunton/Knoydart, Essendi/Hamburg, Frankenblick Hotelbetriebs/Masserberg, GoldenBridge/Vienna, Homaris/Dresden, JP Immobilien/Port de Sóller, Kempinski/Berchtesgaden, Leonardo/Regensburg, LFPI/Zurich, LVMH/Costa Smeralda, Motel One/Frankfurt, MCR Property Group/London, Minor/Milan, Numa/Rome, Ora Hospitality/Mykonos, Pandox/Copenhagen, Premier Inn/Cork, Quality Lodgings/Malente, Romantik/Boppard, The Webster/London, Toskana/Hassoun, Union Investment/Manchester, You Famille Hôtelière/Paris

VIP News from 23.10.2026

HI+VIP News from 23.10.2026

Ulrich Ponty / Niki Manou-Andreadis // Hakan Ozel / Friedrich von Schönburg, Gaye Gibson, Sam Cooper / Lars Ziegler, João Gonzaga / Gernot Porcher / Franziska Pfaff / Carsten Willenbockel / Alexander Prüss, Lisa Ruhrig

Priceline faces heavy fines from the FTC

HI+Priceline faces heavy fines from the FTC

Ads that appear to lead to a hotel's own website send guests to a third-party seller that charges more. The US Federal Trade Commission is preparing to act against Priceline, over this practice. Consumers in both the US and Europe are affected.

DACH Region: Consolidation and space for brands

HI+DACH Region: Consolidation and space for brands

Independent hotels still account for most of the available rooms in the DACH region. In Germany, branded hotel rooms represent already 45% of the overall supply, while in Switzerland and Austria brand penetration is even lower, at 36% and 21%. And there are more differences between the countries.

Austria: Lower guest spending and higher costs

HI+Austria: Lower guest spending and higher costs

With overnight stays remaining stable and turnover rising slightly, operating results are also falling in Austria. ÖHV President Veit is calling for tangible relief.

The summer season in the Alps is changing

HI+The summer season in the Alps is changing

The Alpine holiday hotel sector in Tyrol, South Tyrol and Bavaria is heading towards the end of the summer season 2026. Shifts within the season are becoming apparent. Occupancy rates lack momentum, though prices can still be maintained in some cases.

AI is shaping business travel

HI+AI is shaping business travel

The business travel sector is optimistic about rising volumes and turnover – and continues to face major changes, particularly driven by AI. A recent study has examined the impact of AI on corporate travel management and developed four future scenarios. These can be envisaged as strategic options for virtually any sector.

Column: Politics inside Berlin

Travel Agencies, Hotels, Catering: all under construction

Travel Agencies, Hotels, Catering: all under construction

Politics INSIDE Berlin: Column by Frank Tetzel

The German Travel Association has renewed its demands to politicians in Berlin. For the hospitality industry, it is well worth looking across the aisle, as the travel industry's problems are, to a large extent, its own.

Expo Real 2026

How important is the hotel operator?

How important is the hotel operator?

Following the biggest insolvency in European hotel history this year, there is work to be done. Everyone is looking for the 'right' operator. It's the key question at Expo Real. What do you think? The HospitalityInside Investment Barometer 2026 launches today. Your click counts. 

The stories behind the scenes

The stories behind the scenes

The hospitality family filled the "FreiSchwimmer Bar" on Expo Real Monday. 130 guests had made their way up to the terrace of the Cocoon Hotel, with views over the rooftops of Munich. Fun moments and thought-provoking conversations at BRICKS & BRAINS… The "Pool Party" was a success – so, looking back, a heartfelt thank you to the four sponsors of this event.

Final push ahead of Expo Real

Final push ahead of Expo Real

The suitcases are almost packed, the final appointments have been confirmed. Now it’s all about meetings, deals and networking at Expo Real 2026. At World of Hospitality, you’ll meet an appealing mix of established market players, long-standing partners and new faces.

Update: Networking at the FreiSchwimmer Bar!

Update: Networking at the FreiSchwimmer Bar!

For the 18th time, the motto is "Hospitality meets Real Estate". BRICKS & BRAINS looks forward to welcoming its guests after the first day of the Expo Real trade fair, high above the roofs of Munich – at the Cocoon Hotel Am Sendlinger Tor. Two more sponsors – 9dots and Häfele – are joining in. They're all keen to get stuck in on the rooftop!

Content Partner

Welcome to new markets

... and to QR Redebedarf 2026 in Frankfurt – Join the discussion
Welcome to new markets
2.10.2026

New source markets, international travel trends, and concrete opportunities for the hotel industry: At QR Redebedarf 2026 on 22 October in Frankfurt, experts from politics, market research, hotel operations, and distribution will discuss how demand is changing and what this means for hotels.

60 years of the LS range

60 years of the LS range

In hotel interiors, design that stands the test of time is essential. It is particularly evident with elements that remain visible at all times – such as switches, sockets and control panels – just how important a clear, consistent system is. The history of JUNG’s LS range began in 1966 with a design that remains as relevant today as ever.

India, South America, Glamping

India, South America, Glamping

Geopolitical shifts, climate change, evolving guest expectations: international tourism is changing rapidly. For the hotel industry, the priority now is to identify developments early and act strategically. Put simply, there is a clear need to talk.

Say Hello to new markets

Say Hello to new markets

Sometimes, the best answers to the challenges facing the hospitality industry lie outside the sector itself. This is exactly where Markus Milz comes in. The highly sought-after coach will open the QR "Redebedarf" event on 22 October 2026 with a keynote speech. He brings a dual perspective to the stage.

Integrated charging sockets for hotel rooms

Integrated charging sockets for hotel rooms

For many hotel guests, smartphones, tablets and laptops are an essential part of their travel kit. It is therefore important to have easily accessible sockets that cater for different power requirements whilst being intuitive to use. With the PD 60 USB charger and SCHUKO® sockets featuring an integrated USB-C port, JUNG combines convenient charging with a consistent design for the electrical installation.

New markets for the hotel industry

New markets for the hotel industry

The German hotel market is undergoing profound change. Whilst traditional business travel segments are suffering because of economic developments, new opportunities are simultaneously emerging in international source markets.

Business & Leisure with great potential

Business & Leisure with great potential

In the first half of 2026, the German online distribution specialist QR Quality Reservations secured 19 new partner hotels and increased its business travel turnover by 26.6 percent. The first hotels are already implementing the new AI agent in their day-to-day operations. 

Quality over Speed

Quality over Speed

The topic of AI dominates today's media. How is AI changing our society, the economy, education, healthcare, and our jobs? Where does its use make sense? Will AI solve everything? Is it taking away jobs or creating new ones? The race is on …

Timeless switch design

Timeless switch design

Stylish and long-lasting hotel interiors are created through design concepts that stand the test of time. Timeless design is particularly valuable for permanently visible elements such as switches and sockets.

News Mix overview

News Mix from 23.10.2026

HI+News Mix from 23.10.2026

Alpitour World/Aosta Valley, Brawo/Hanover, Comer Group/Neu-Isenburg, Deutsche Zinshaus/Frankfurt, Dunton/Knoydart, Essendi/Hamburg, Frankenblick Hotelbetriebs/Masserberg, GoldenBridge/Vienna, Homaris/Dresden, JP Immobilien/Port de Sóller, Kempinski/Berchtesgaden, Leonardo/Regensburg, LFPI/Zurich, LVMH/Costa Smeralda, Motel One/Frankfurt, MCR Property Group/London, Minor/Milan, Numa/Rome, Ora Hospitality/Mykonos, Pandox/Copenhagen, Premier Inn/Cork, Quality Lodgings/Malente, Romantik/Boppard, The Webster/London, Toskana/Hassoun, Union Investment/Manchester, You Famille Hôtelière/Paris

News Mix from 16.10.2026

HI+News Mix from 16.10.2026

Accor/Cologne, Azora/Nicolaus, Bzar/Lecce, Four Seasons/Tangier, Iberostar/Zanzibar, IHG/Debrecen, La Gap/Garmisch-Partenkirchen, Leonardo/Hanover, LRO Hospitality/Edinburgh, LVG Hotel Collection/Rome, Mayburgh/Wittenberg, May&Co/Cologne, Minor/Rabat, Motorworld/Hockenheim, Premier Inn/Konstanz, Radisson/Wrocław, R Collection/Como, Six Senses/Milan, Staycity/Amsterdam, Stayery/Berlin, Tikehau/Berlin, Vermala Gut/St Gallenkirch, Yurbban Hospitality/Barcelona

News Mix from 9.10.2026

HI+News Mix from 9.10.2026

Accor/Bonn, Art-Invest/Frankfurt, Choice/Denver, Cofinance/Paris, Ennismore/Monopoli, Extendam/Chamonix, Generator/London, Grand Hotel Riccione/Riccione, Hommage/Kitzbühel, Hospitality X/Düsseldorf, Hunton/Nottingham, IHG/Gloucester, Likestay/Bochum, Marriott/Køge, Meliá/Rom, Minor/London, MNK/Chippenham, Nook/Bad Saarow, Novum/Erding, Premier Inn/Münster, Ruby/Marseille, TSH/Berlin, Verkehrsbüro/Wien, Whiterock/Lyon, Wyndham/Frankfurt

News Mix from 2.10.2026

HI+News Mix from 2.10.2026

Arabella Hospitality/Munich, Art-Invest/Taufkirchen, Barceló/Phuket, Berwanger Hof/Berwang, Brera/Munich, CA Immo/Frankfurt, COOEE alpin Hotels/Kaprun, Dorint/Zurzach, Ennismore/Hamburg, EPH Group AG/Burgenland, Falkensteiner/Salò, Frasers/Bangkok, Gorfion/Malbun, IHG/Madrid, Liguria/Pigna Thermal Baths, Marriott/London, Minor/San Gimignano, Oman/decline in turnover, Palazzo Sogni/Florence, Patrizia/Berlin, Rome/Giacomo Acqua, Roomers/Frankfurt, Sophos/Bulle, Tuscany/L’Andana, TUI/Varna

Marketplace

Working abroad: EU plans digital registration system

Working abroad: EU plans digital registration system
23.10.2026

Whether they are lorry drivers, carers, construction workers or hotel staff, millions of people work abroad for a limited period. The aim is to reduce the administrative burden for businesses in the EU.

Mandarin Oriental connects with the destination

Mandarin Oriental connects with the destination
23.10.2026

Mandarin Oriental's new objective is to invest sustainably in its own luxury hotels and in the destinations themselves, whilst engaging guests. The concept is based on three pillars.

EU residents travel predominantly within the EU

EU residents travel predominantly within the EU
16.10.2026

Domestic travel is booming in almost all EU member states. Only 8% of travellers from Europe left the EU. However, tourists are not particularly generous when travelling within their own country.

First Gender Equality Lab in the tourism sector

First Gender Equality Lab in the tourism sector
16.10.2026

How can fair career opportunities be created for women and men in the tourism sector? What role do unconscious biases, corporate culture and financial independence play? A workshop has shed light on these issues for the first time.

Hospitality for Insiders

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This week’s hospitality topics
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EXPO REAL 2026

Image Gallery World of Hospitality and Bricks & Brains

Many thanks to all visitors, partner and sponsors!

Financial Results

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EBITDA forecast raised despite losses in Q2

Accor, Q3 2026: After the conflict in the Middle East severely impacted its Q2 results, Accor demonstrated its resilience and achieved growth in the third quarter.

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Strong quarterly results and an upgraded outlook

Wyndham Q3 2026: The company announced its third-quarter results and, at the same time, upgraded its full-year outlook. US RevPAR rose by 6% year-on-year.

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Strong third quarter

Pandox Q3 and 9M 2026: The hotel market continued to grow in the third quarter, despite a turbulent environment. Pandox benefited in particular from strong performance in the leasing and letting business segment, as well as successful portfolio adjustments.

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Significant growth rates

The Indian Hotels Company Limited (IHCL), Q2 2026: Growth of over 20%, driven primarily by an increase in the number of hotels in the portfolio and in management fees.

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A Five-Year-Plan, for the shareholders only

Whitbread FY 2027: The British hospitality company saw a strong accommodation sales growth and market outperformance in both the UK & Ireland and Germany. Whitbread remains confident in the full-year outlook and is increasing a strategic momentum as the company plans to execute its Five-Year Plan.

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Annual forecast adjusted

MHP Hotel AG H1 2026: The hotels in Hamburg and Vienna are contributing to growth, whilst the growth in prices and turnover is slowing down.

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Refinancing tailwinds

Aroundtown H1 2026: The investment company has disclosed its interim consolidated financial results for the first six months of 2026, delivering an operational performance that aligns with its full-year guidance.

Balance sheets
at a glance


Newsletter


Unsere Hospitality-Themen der Woche.

Picked

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Hotel Leo: An art project designed for relaxation

A special venue opened yesterday on Leopoldplatz in Berlin-Mitte: Hotel Leo, a free, temporary hotel in a public space that invites visitors to switch off and take a breather.

//static.hospitalityinside.com/image/convert/hos/2026/10/22/cybersecurity-data-spam-16-9-1920-c-getty-images-unsplash-6ada012c82826451956171.jpg?s=bf0ede0d87b48057ffede7e47eb8dd82

Cybersecurity: Calls for greater transparency regarding data breaches

Data breaches are becoming increasingly frequent, yet those affected often only find out about the incident too late or through indirect channels. HSMA Germany is urging compliance with statutory reporting obligations and advocates open communication.

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"Selfie for All": Floor panels help visually impaired people

The Belgian region of Flanders wants to make it easier for blind and visually impaired travellers to take lovely souvenir photos of their holidays. Ultimately, however, the idea is designed for all holidaymakers.

//static.hospitalityinside.com/image/convert/hos/2026/10/15/the-introvert-travel-agency-16-9-1920-c-visit-sweden-6ad094625b616293406868.jpg?s=f31cf1b8f43280e8995ac93bd223de87

Sweden's new travel agency for introverts

You need a holiday from your holiday? Almost half of all travellers know the feeling. A new international survey shows that 67% of all respondents prefer destinations where socialising isn't a must. Sweden's answer: "The Introvert Travel Agency".

MORE PICKED


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