Hospitality for Insiders

Hospitality has the right DNA

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

With our 8th HITT Think Tank in Brussels this week, it also felt like our 8th HITT patchwork family was created. It is rare for colleagues, business partners, scientists, lateral thinkers and other newbies to be so intense, critical and informal. We laughed a lot and listened intently again. The sustainability experts as well as the investors and operators took the opportunity to dictate their specific criticism of policy and legislation in Misa Labarile's notebook. The Policy Officer of the EU Commission, specialised on tourism, wrote a lot. We will continue to foster this exchange at HITT.

The theme of the first day was "Regenerative Hospitality": This is a long healing process for nature and the environment and not a trigger for rapid CO2 reduction in a building. It's much more about networked thinking and also very much about social issues. The hospitality industry should be able to keep up. Like no other sector, it has the right DNA for this process!

On six exciting pages, Sarah Douag summarises the hurdles and opportunities - all live quotes from the passionate experts and knowledge-hungry participants. We are putting the article IN FRONT OF the paywall today - so you can send it around the world. Sharing is caring! - We will report on Day 2, Innovation Day, next Friday. Click on the vivid photos of HITT 2025 today.

From a global perspective, the major chains are getting ready for India: to expand even faster there through partnerships and to welcome Indians as guests in Europe. By 2030, Indians are likely to make five billion trips. In Europe, the UK and Germany were among the most visited countries. Macy Marvel has analysed Accor, Marriott, Hilton, IHCL (Taj) and the changed travel flow.

However, a new wind is also blowing from the west, albeit on the rarely discussed topic of procurement. A US giant wants to buy up European companies in tourism-rich Europe and continue with its model. More...

Magazine

Platform for hotels: from vacancies to added value
30.5.2025

Overnight stays are and will remain the core business of the hotel industry - but there is still untapped economic potential in many hotel buildings. Aroundtown wants to tap into new resources for the hotel industry. 

EU Agenda for Tourism – Come on, join in!

HI+EU Agenda for Tourism – Come on, join in!

The European Commission is working towards developing a comprehensive EU Tourism Strategy in early 2026. Everyone is called upon to actively participate. Interested parties can use a questionnaire to contribute their concerns to a sustainable tourism model.

Austrians postpone or cancel investments

HI+Austrians postpone or cancel investments

In Austria as a tourist destination, more and more businesses are tending to postpone or cancel planned investments. Rising costs and economic uncertainties continue to affect them - despite the good booking situation. 

Europe-wide class action against Booking picks up speed

HI+Europe-wide class action against Booking picks up speed

National hotel associations from over 25 European countries, supported by HOTREC, are joining forces in a class action against Booking. Swiss businesses can also take part. Registration is possible until the end of July.

VIP News from 30.5.2025

HI+VIP News from 30.5.2025

Neil Gallagher / Karim Bizid / Torsten Richter / Patricia Rzehatschek / Christian Schmidt / Mina Lehmann, Vivien Klein / Francesca Madden / Christoph Carnier / Dr Christoph Ploss

News Mix from 30.5.2025

HI+News Mix from 30.5.2025

Adagio/London, Aman/Italy, Atom/Sales, B&B/Vienna and Venice, Black F House/Munich, BWH/Italy, Club del Sole/Lake Garda, Dertour/Hotelplan, Design Hotels/Members, Dukes The Palm/Minor, Falkensteiner/Salzburg, FTI/Insolvency interim balance sheet, Hilton/Venice, Kimpton/Portugal, KSL/Soneva Group, Magdas/Vienna, Mandarin Oriental/Italy, Marriott/Luxembourg and Essen, NH Collection/Spain, Stayery/Berlin, The Lux Collective/Oman, Tribe/Rostock, Urbanauts/Vienna, Winklerhotels/South Tyrol

Booking has to lower prices in Switzerland

HI+Booking has to lower prices in Switzerland

After numerous lawsuits against Booking.com in France, Spain and Italy, Switzerland is now also taking action against the OTA. As Lex Booking turned out to be ineffective, tougher weapons are now being deployed.

Falkensteiner with a 400 million pipeline

HI+Falkensteiner with a 400 million pipeline

The Falkensteiner Michaeler Tourism Group (FMTG) is continuing its course of expansion. 400 million euros are to flow into new projects over the next four years. Branded residences and crowd investing as an alternative form of financing remain important growth drivers.

Austria's tourism in the ESC frenzy

HI+Austria's tourism in the ESC frenzy

Following JJ's success at the Eurovision Song Contest (ESC) in Basel on 17 May 2025, the artistic competition will be followed by the tourism competition in Austria. Which city can take on the role of host in 2026?

The volume of business travel continues to fall

HI+The volume of business travel continues to fall

The German hotel industry's bread-and-butter business continues to decline: While the VDR business travel analysis counted around 40% fewer business trips in Germany in 2024 than in 2019, the figure is now even 45% lower. Travel expenditure, on the other hand, has doubled - partly because companies are acting more strategically, more efficiently and are more willing to invest in business trips.

Holiday properties can still grow

HI+Holiday properties can still grow

Holiday homes and holiday parks are gaining increasing attention from institutional investors. The German market is gaining momentum. New funds are being created. 

Content Partner

QR & Distribution: First think ahead, then act
30.5.2025

Under the motto "Think ahead instead of just reacting", Quality Reservations is organising the QR Vordenker-Tage, a regional event series in Germany for hoteliers. Following successful events in Stuttgart and the QR headquarters in Hanover, the third event will take place in Münster on 4 June 2025. 

Awards drive employees towards greater quality awareness
The Hotel Telegraphenamt is "QR Forward Thinker" 2024
14.3.2025

By recognising hotels for their inspiring, holistic approach to online sales, Quality Reservations (QR) is setting new motivational accents. The measures implemented range from efficiency-enhancing 2-way interfaces to MICE links. 

F&B Heroes: The Psychology of Pricing, Simple to Apply
The Price needs context
7.2.2025

Many restaurant guests are currently price sensitive. Equally many want to treat themselves consciously and are willing to pay a good price for good performance. How to best address both groups and optimize your pricing is, last but not least, a question of psychology. Tim Plasse, Managing Director at F&B Heroes, explains what the hospitality industry can learn from e-commerce.

News Mix overview

Marketplace

In the workplace: burnout comes early
30.5.2025

The risk of burnout is highest for employees aged between 31 and 40. This is shown by a new study from Germany.

Massive ecological damage caused by invasive species
30.5.2025

Climate change is causing enormous costs; combating alien animals and plants is also becoming an ever-increasing cost factor for governments. Combating them is necessary: alien species jeopardise biodiversity. 

Climate change: young people want to be part of the solution
23.5.2025

More than two thirds of young people in Germany believe that green skills offer them new career opportunities. However, less than half of 16 to 24-year-olds see themselves as qualified enough to be successful in a sustainable working world and make a difference in environmental policy.

Airbnb must delete 65,000 listings in Spain
23.5.2025

Housing in Spain is in short supply and rents are rising sharply. The country is now putting the brakes on short-term rentals and has ordered the deletion of more than 65,000 Airbnb listings for holiday rentals. 

HITT 2025 Impressions

Many thanks to everyone for their participation and great commitment and to all sponsors, partners and friends for their diverse support of HITT 2025!

Hotels Tomorrow (HOT) - The Unconference

Premiere 30. Juni/1. Juli 2025 at the Pullman Tour Eiffel in Paris!

Register now!

www.hotelstomorrow.eu

The new pan-european conference, supported by HospitalityInside.

Co-Founder: Maria Pütz-Willems, hospitalityInside.com

Financial Results

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German economy downgrades rating

Aroundtown Q1 2025: The Company continued to strengthen its balance sheet. In March 2025, 22 percent of the asset type in the portfolio were hotels, 38 percent is attributable to the office sector, 34 percent to residential.

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11% growth and "Designed for you"

Motel One Q1 2025: With its consistent focus on central city locations, supported by new strategic steps, Motel One continues to prove itself robust and successful. The equity ratio has fallen slightly.

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Europe needs new momentum

TUI Q2 2025: The Hotels, Cruises and Activities (TUI Musement) business segment remains a strong growth pillar for the tourism group. Overall, hotel occupancy and the average bed rate increased slightly.

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Structured growth

Meliá FY 2024 + Q1 2025: With double-digit RevPAR growth and an EBITDA margin from the pre-pandemic period, Meliá looks back on 2024 with satisfaction and expects positive development for 2025.

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Outperforming

Choice Hotels Int. Q1 2025: The franchisor is outperforming its chain scales and driving domestic RevPAR growth of 2.3% year-over-year and the global net rooms system size by 2.8%.  

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Looking forward to the annual profit

IHG Q1 2025: The global RevPAR increased by 3.3%, driven by a globally diverse footprint and growth in each of Business, Leisure and Groups; it was a strong quarter of development performance, on track to meet full year consensus profit expectations.

Events to come

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HOT, The Unconference

Hotels Tomorrow? This is knowledge about where the industry is drifting, where it sees new concepts and profits, thinks outside the box and wants to discuss. Simply HOT. The website for the new Europe-focussed investment conference in a new format is now online, including the topics. Save the date for a relaxed event format with in-depth content: "Hotels Tomorrow - The Unconference", on 17/18 February 2025 in Paris. (This date has since been postponed to 30 June/1 July 2025, editor's note). 

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Expo Real 2025 with a power package

The most important dates have already been noted in the 2025 calendar. The 27th Expo Real in Munich will take place from 6-8 October. The hospitality cluster is growing and networking is becoming increasingly important. This time, the joint stand "World of Hospitality" will feature two Get-together events.

Picked

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A playful approach to trainee recruitment

Career fairs and traditional job interviews are rarely met with enthusiasm by Generation Z. Companies therefore need to become more creative. How about a "Serious Escape Game"?

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Military and coffee cult made in Vietnam

The Vietnamese love their coffee - and memorabilia from wartime. The hip coffee shop chain Cong Caphe combines both. The concept is now also enjoying international success.

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What China's robots can already do today

China has been pumping a lot of money into the development of robots for some time now. They are supposed to help out more and more in everyday life. What does this mean for the people who work there?

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Hallelujah: From a place of worship to a hotel

Conversion with a difference: In Amsterdam and Utrecht, guests can stay overnight in former places of worship - with modern comfort, quirky design and creative offers. 

Archive

In the HOSPITALITYINSIDE ARCHIVE you will find 35,000 specialist articles from 25 years on the hotel industry in Europe and global trends (access via the current issue in the magazine). "Those who know the past can understand the present and shape the future."

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