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Hospitality for Insiders

Let's carry on with transparency, courage and sensitivity

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

Banks no longer like operators who lack transparency. Now, they’re only interested in "the good ones" with the cash flow into their capital reserves. When financing deals fall through, the devil is often in the detail. That said, most bankers still like the hospitality sector: This asset class is fuelled round the clock by global demand for tourism. No logistics centre or office tower can offer such a "guarantee". Susanne Stauss was there at Expo Real four weeks ago when the cautiously rethinking Aareal Bank, the resurrected BayernLB, the unconventional asset manager Harrison Street and BNP Paribas, with their moneybags in hand, plunged into a discussion full of details.

It's always about building new, strong relationships and finding reliable partners. Prism from India has answered our detailed questions as promised, but not all of them. Nevertheless, Sarah Douag has managed to bring greater transparency to the new network comprising Prism, Sunday PropTech (the new owner of GCH/Grand City) and the recently acquired Dutch chain Fletcher Hotels. Here, too, it’s the little details that make it exciting. ... More

Magazine

Funding is available for hotels

HI+Funding is available for hotels

Banks remain cautiously optimistic, but are calling for greater transparency

How have the multiple crises of recent years changed investment behaviour in the hotel property sector? Positively: Banks are continuing to provide finance to hotels, remain cautiously optimistic, but are demanding even greater transparency from everyone. This is true both for individual investments as well as mixed-use leisure projects.

The 100-million-euro question

HI+The 100-million-euro question

Grand Metropolitan Hotels Holding B.V.: Court requires clear evidence

16.10.2026

[Editorially revised on 5 November 2026]

Eleven weeks after the Amsterdam Enterprise Chamber removed the Smura family from the management of Grand Metropolitan Hotels Holding B.V. (short: GrandMet), the core questions remain unanswered. Most notably: who actually owns the software valued at 100 million euros? At the hearing on 1 October, new details emerged, while also exposing a severe liquidity crisis within the German subsidiaries, with both sides trading blame.

New relationships

HI+New relationships

How are Prism, Sunday PropTech and Fletcher linked

The Indian Prism Group is keen to establish a foothold quickly in Germany with its Sunday hotel brand and in the Netherlands via the acquisition of Fletcher Hotels by Sunday PropTech. Who is doing what? Prism has answered several questions on behalf of Sunday PropTech. Others remain unanswered.

Forming networks with competitors, please!

HI+Forming networks with competitors, please!

Efficient and straightforward success: New paths with "New Work in Tourism"

Would you forge business networks with your competitors? And turn it into a key success factor? Attendees at the 4th New Work networking event in Salzburg were convinced by this concept. The research group behind it trains New Work coaches and builds databases, among other initiatives.

How Novum Hospitality plans to master the future

HI+How Novum Hospitality plans to master the future

David Etmenan focuses on the owner-operator model – Pipeline of 5,000 rooms

The German operator market remains under pressure; the gossip mill is working overtime. This also affects David Etmenan, founder and CEO of Novum Hospitality, which currently operates 136 hotels, 127 of which are in Germany. At Expo Real, he explained his strategy for navigating difficult times to Susanne Stauss.

HI+

The EU strategy for sustainable tourism is here

The EU strategy for sustainable tourism is here
6.11.2026

On Wednesday, 4 November 2026, the European Commission presented a new EU strategy for sustainable tourism aimed at boosting the sector's competitiveness, sustainability and resilience. However, the word strategy does not yet live up to its promise.

Data Breach: Tourism gateways compromised

HI+Data Breach: Tourism gateways compromised

For the second time in just a few months, Austria has experienced a cyberattack in which guest data was siphoned off via the reservation systems of regional tourist boards.

Branded Residences reach a new level

HI+Branded Residences reach a new level

The Branded Residences segment is now well understood. Buyers no longer need to be convinced that these products work. Instead, developers, brands, and sales teams are facing an increasingly competitive market.

CEO Outlook: Managing uncertainty while investing

HI+CEO Outlook: Managing uncertainty while investing

90% of 30 CEOs identify geopolitical instability as a major threat. At the same time, 67% are optimistic about further demand growth in 2027. Also, 90% believe AI will fundamentally reshape hospitality. The industry is alert and confident, reveals an international survey.

VIP News from 6.11.2026

HI+VIP News from 6.11.2026

Karlheinz Fässler // Vincenzo Finizzola / Lorenz Maurer / Britta Gross, Javier Luis Segura Masa / Madlen Riesner / Kalee Lorenz / Anna Schulz

News Mix from 6.11.2026

HI+News Mix from 6.11.2026

Accor/Hildesheim, Althoff/Wenningstedt, Aman/Ras Al Khaimah,Capella/Dubai, Center Parks/Allgäu, Centralis/Hamburg, Comer Group/Neu-Isenburg, Dertour/Acel Bay, Essence/Elba, Gencom/London, IHG/Tashkent, Le Graal/Apulia, Leonardo/Schwerin, Move Hotels/Venice, Oetker/Cap d’Antibes, Perial/Saint-Ouen-sur-Seine, RBH/London, Riu/Barcelona, Scandic/Stockholm, SCPI Reason/Piedmont, Shaza Hotels/Oman, Stayery/Berlin, Step Partner/Baden-Baden, Swiss Life/Roquetas de Mar, Union Investment/Brussels, Wavemaker Hospitality/Chania, Wyndham/HotelREZ

Harry’s Home: expanding steadily and robot-driven

HI+Harry’s Home: expanding steadily and robot-driven

The next generation is taking over Harry’s Home, and it’s not a family member. The Austrian hotel group is already preparing for cleaning robots – and with good reason. With the new CEO at the helm, expansion is gathering pace.

Accor secures two strategic franchise deals

HI+Accor secures two strategic franchise deals

With two major deals in Southern Europe and the Caribbean, Accor’s franchise team is forging new paths and strategic partnerships. Five Verdi hotels operated by Corinthia are to be incorporated into the Handwritten Collection. And in the Dominican Republic, a significant agreement covering 6,000 rooms has been finalised.

Scandic expands its operations

HI+Scandic expands its operations

Scandic and Hilton intend to step up their collaboration in the Nordic countries once again. In Germany, Scandic plans to expand primarily under its core brand, according to the Head of Development in an interview at Expo Real.

VIP News from 30.10.2026

HI+VIP News from 30.10.2026

Jeff Moore / Francesco Brunetti, Marco Gilardi / Patrick Chmielewski, Vincent Dujardin / Viviana Anselmi, Mihaela Ioana Ardelean, Giovanni Vercellini / Ertan Vasvi

News Mix from 30.10.2026

HI+News Mix from 30.10.2026

Accor/Tallinn, Amapa/Milan, Ascott/Glasgow, British Land/London, B&B/Gütersloh, BWH/umbrella brand, Cortina/Hotel de la Poste, Dosfield/Vienna, Hilton/Madrid, IHG/Reykjavik, Hyatt/Rome, Le Graal/Puglia, Mandarin Oriental/Mykonos, Marriott/Edition Hotels, Pavillon/Cortina, Radisson/Hoedspruit, Valamar/Obertauern, Worldhotels Backdrop/Ciraccio

Expo Real 2026

The stories behind the scenes

The stories behind the scenes

The hospitality family filled the "FreiSchwimmer Bar" on Expo Real Monday. 130 guests had made their way up to the terrace of the Cocoon Hotel, with views over the rooftops of Munich. Fun moments and thought-provoking conversations at BRICKS & BRAINS… The "Pool Party" was a success – so, looking back, a heartfelt thank you to the four sponsors of this event.

Final push ahead of Expo Real

Final push ahead of Expo Real

The suitcases are almost packed, the final appointments have been confirmed. Now it’s all about meetings, deals and networking at Expo Real 2026. At World of Hospitality, you’ll meet an appealing mix of established market players, long-standing partners and new faces.

Update: Networking at the FreiSchwimmer Bar!

Update: Networking at the FreiSchwimmer Bar!

For the 18th time, the motto is "Hospitality meets Real Estate". BRICKS & BRAINS looks forward to welcoming its guests after the first day of the Expo Real trade fair, high above the roofs of Munich – at the Cocoon Hotel Am Sendlinger Tor. Two more sponsors – 9dots and Häfele – are joining in. They're all keen to get stuck in on the rooftop!

Expo Real Hotel Conference: The market in turmoil

Expo Real Hotel Conference: The market in turmoil

The market is in turmoil; insolvencies and scandals have dominated the first half of the year, particularly in Germany. This will be the focus of the next Hospitality Industry Dialogue (HID) at Expo Real on 5 October. All conference panels will centre on the consequences and lessons learnt. In addition, new international operators will be introducing themselves.

Content Partner

Three hotels, three different concepts

JUNG Stay Hospitality Solutions for individual hotel projects
Three hotels, three different concepts
6.11.2026

JUNG supports hotel projects worldwide with solutions that combine technology, design and the specific requirements of each property. From urban design hotels and historic resorts to international hotels, individual concepts are created that integrate seamlessly into the architecture and interior. Three reference projects demonstrate just how differently this approach can be implemented.

First understand, then act

First understand, then act


Around 130 hotel professionals gathered in Frankfurt to discuss international growth markets, changing travel behaviour and the future of hotel distribution. While AI and technology offer significant opportunities, data, preparation and human touch remain crucial.

Welcome to new markets

Welcome to new markets

New source markets, international travel trends, and concrete opportunities for the hotel industry: At QR Redebedarf 2026 on 22 October in Frankfurt, experts from politics, market research, hotel operations, and distribution will discuss how demand is changing and what this means for hotels.

60 years of the LS range

60 years of the LS range

In hotel interiors, design that stands the test of time is essential. It is particularly evident with elements that remain visible at all times – such as switches, sockets and control panels – just how important a clear, consistent system is. The history of JUNG’s LS range began in 1966 with a design that remains as relevant today as ever.

India, South America, Glamping

India, South America, Glamping

Geopolitical shifts, climate change, evolving guest expectations: international tourism is changing rapidly. For the hotel industry, the priority now is to identify developments early and act strategically. Put simply, there is a clear need to talk.

Say Hello to new markets

Say Hello to new markets

Sometimes, the best answers to the challenges facing the hospitality industry lie outside the sector itself. This is exactly where Markus Milz comes in. The highly sought-after coach will open the QR "Redebedarf" event on 22 October 2026 with a keynote speech. He brings a dual perspective to the stage.

Integrated charging sockets for hotel rooms

Integrated charging sockets for hotel rooms

For many hotel guests, smartphones, tablets and laptops are an essential part of their travel kit. It is therefore important to have easily accessible sockets that cater for different power requirements whilst being intuitive to use. With the PD 60 USB charger and SCHUKO® sockets featuring an integrated USB-C port, JUNG combines convenient charging with a consistent design for the electrical installation.

New markets for the hotel industry

New markets for the hotel industry

The German hotel market is undergoing profound change. Whilst traditional business travel segments are suffering because of economic developments, new opportunities are simultaneously emerging in international source markets.

Business & Leisure with great potential

Business & Leisure with great potential

In the first half of 2026, the German online distribution specialist QR Quality Reservations secured 19 new partner hotels and increased its business travel turnover by 26.6 percent. The first hotels are already implementing the new AI agent in their day-to-day operations. 

Quality over Speed

Quality over Speed

The topic of AI dominates today's media. How is AI changing our society, the economy, education, healthcare, and our jobs? Where does its use make sense? Will AI solve everything? Is it taking away jobs or creating new ones? The race is on …

Timeless switch design

Timeless switch design

Stylish and long-lasting hotel interiors are created through design concepts that stand the test of time. Timeless design is particularly valuable for permanently visible elements such as switches and sockets.

News Mix overview

News Mix from 6.11.2026

HI+News Mix from 6.11.2026

Accor/Hildesheim, Althoff/Wenningstedt, Aman/Ras Al Khaimah,Capella/Dubai, Center Parks/Allgäu, Centralis/Hamburg, Comer Group/Neu-Isenburg, Dertour/Acel Bay, Essence/Elba, Gencom/London, IHG/Tashkent, Le Graal/Apulia, Leonardo/Schwerin, Move Hotels/Venice, Oetker/Cap d’Antibes, Perial/Saint-Ouen-sur-Seine, RBH/London, Riu/Barcelona, Scandic/Stockholm, SCPI Reason/Piedmont, Shaza Hotels/Oman, Stayery/Berlin, Step Partner/Baden-Baden, Swiss Life/Roquetas de Mar, Union Investment/Brussels, Wavemaker Hospitality/Chania, Wyndham/HotelREZ

News Mix from 30.10.2026

HI+News Mix from 30.10.2026

Accor/Tallinn, Amapa/Milan, Ascott/Glasgow, British Land/London, B&B/Gütersloh, BWH/umbrella brand, Cortina/Hotel de la Poste, Dosfield/Vienna, Hilton/Madrid, IHG/Reykjavik, Hyatt/Rome, Le Graal/Puglia, Mandarin Oriental/Mykonos, Marriott/Edition Hotels, Pavillon/Cortina, Radisson/Hoedspruit, Valamar/Obertauern, Worldhotels Backdrop/Ciraccio

News Mix from 23.10.2026

HI+News Mix from 23.10.2026

Alpitour World/Aosta Valley, Brawo/Hanover, Comer Group/Neu-Isenburg, Deutsche Zinshaus/Frankfurt, Dunton/Knoydart, Essendi/Hamburg, Frankenblick Hotelbetriebs/Masserberg, GoldenBridge/Vienna, Homaris/Dresden, JP Immobilien/Port de Sóller, Kempinski/Berchtesgaden, Leonardo/Regensburg, LFPI/Zurich, LVMH/Costa Smeralda, Motel One/Frankfurt, MCR Property Group/London, Minor/Milan, Numa/Rome, Ora Hospitality/Mykonos, Pandox/Copenhagen, Premier Inn/Cork, Quality Lodgings/Malente, Romantik/Boppard, The Webster/London, Toskana/Hassoun, Union Investment/Manchester, You Famille Hôtelière/Paris

News Mix from 16.10.2026

HI+News Mix from 16.10.2026

Accor/Cologne, Azora/Nicolaus, Bzar/Lecce, Four Seasons/Tangier, Iberostar/Zanzibar, IHG/Debrecen, La Gap/Garmisch-Partenkirchen, Leonardo/Hanover, LRO Hospitality/Edinburgh, LVG Hotel Collection/Rome, Mayburgh/Wittenberg, May&Co/Cologne, Minor/Rabat, Motorworld/Hockenheim, Premier Inn/Konstanz, Radisson/Wrocław, R Collection/Como, Six Senses/Milan, Staycity/Amsterdam, Stayery/Berlin, Tikehau/Berlin, Vermala Gut/St Gallenkirch, Yurbban Hospitality/Barcelona

Marketplace

Cycle tourism: an underestimated source of revenue

Cycle tourism: an underestimated source of revenue
6.11.2026

Cycle tourism is a significant economic factor for Germany. However, according to the initial findings of a study, its potential is far from being fully realised.

Over 18,000 European hotels pursue legal action against Booking Holdings

Over 18,000 European hotels pursue legal action against Booking Holdings
6.11.2026

The Stichting Hotel Claims Alliance (SHCA) has filed its third and final group of signatories for its collective action against Booking Holdings, the parent company of Booking.com, before the Amsterdam District Court. A total of 18,135 hotels are now participating, a 68% increase in three months.

A pop-up fitness hotel for Lisbon

A pop-up fitness hotel for Lisbon
30.10.2026

More and more people are planning their holidays around sporting events. In November, Lisbon will see the opening of the city’s first pop-up hybrid hotel for sports fans taking part in a fitness competition.

A system for measuring tourism in Germany

A system for measuring tourism in Germany
30.10.2026

Researchers and tourism experts have defined nine key indicators that will enable tourism regions to monitor their sustainability progress in a standardised way – from climate impact to local quality of life.


Newsletter

This week’s hospitality topics
by insiders, for insiders






EXPO REAL 2026

Image Gallery World of Hospitality and Bricks & Brains

Many thanks to all visitors, partner and sponsors!

Financial Results

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Demand trends are validating priorities

Meliá Hotels Int. Q3 & 9M: The Spanish hotel group capitalises on favourable tourism demand trends through its strategy and leadership in key segments. In the third quarter, the group can look back on a strong summer season, backed by solid domestic and international demand in Spanish destinations that continue to grow.

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Returning to the fundamentals

Choice Hotels Int. Q3 2026: The global lodging franchisor with an asset-light model focuses on returning to the fundamentals that have driven the group's success for decades, while continuing to invest in commercial and technology capabilities that help franchisees capture more demand.

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The benefits of global scale

Marriott Int. Q3 2026: International RevPAR increased, led by APEC and supported by robust international inbound demand. EMEA RevPAR rose thanks to solid growth in Europe. While the ongoing conflict in the Middle East continued, trends improved meaningfully from the second quarter.

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Revenue to exceed 500 million euros in 2026

Valamar Group Q3 2026. The opening of the five-star Pical Resort and investments in portfolio quality supported strong revenue growth of 15.2%. Valamar's largest investment to date is already delivering excellent results in its first year of operation.

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Leisure, consumer spending and football push the RevPAR

Hyatt Hotels Corp. Q3 2026: Individual leisure travel, sustained consumer demand from US consumers and, to some extent, the FIFA World Cup have led to a significant rise in RevPAR.

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Driven by system dynamics

Hilton Worldwide Q3 2026: The hotel chain considers its third-quarter 2026 results to be robust overall and characterised by strong financial growth, but at the same time raised its full-year forecast for key performance indicators.

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Implementing next steps according to plan

MHP Hotel AG Q3 2026: The operator of premium and luxury hotels in the German-speaking region continued its growth course in the third quarter of 2026. Hotel revenue increased by 25.1% year-on-year to EUR 56.6 million (Q3 2025: EUR 45.2 million).

Balance sheets
at a glance


It's all down to the quality of the operator

It's all down to the quality of the operator

The expertise of a hotel operator is significantly more important to the success of a hotel property than its location. This was the finding of the annual survey conducted by the trade magazine HospitalityInside and the property manager Union Investment in their joint autumn survey of European hotel experts. Only sustainable success safeguards the property and the balance sheet.

Column: Politics inside Berlin

Travel Agencies, Hotels, Catering: all under construction

Travel Agencies, Hotels, Catering: all under construction

The German Travel Association has renewed its demands to politicians in Berlin. For the hospitality industry, it is well worth looking across the aisle, as the travel industry's problems are, to a large extent, its own.

Newsletter


Unsere Hospitality-Themen der Woche.

Picked

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A Christmas market with a sauna

Finland is, as the EU has declared, the home of Santa Clause. In Helsinki, a Christmas market awaits visitors with a special highlight.

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Oxford Street is to become a pedestrian zone

London's famous shopping street, Oxford Street, has been partially pedestrianised for two weeks. A £150 million investment is intended to help restore the shopping mile to its former glory.

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Fuel costs too high: 200 passengers forced to disembark

Three years at sea, seven continents – that was the plan. But high fuel costs have thrown a spanner in the works for the cruise ship Odyssey. More than 200 passengers are now stranded in Asia.

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Sydney: New airport causes confusion

A new airport is intended to ease the pressure on Sydney. Right from the start, however, it is causing confusion: some passengers are mistaking it for the old airport – and even for Perth on the west coast.

MORE PICKED


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