There is no doubt that hoteliers are interested in AI. The industry sees AI as a lever for performance, personalisation and operational control. This is shown by a Europe-wide survey of hoteliers.

The non-profit status of JUFA Hotels for young people and families did not survive the coronavirus pandemic. The financial struggles of Austria's largest hotel group, which had been ongoing for four years, should come to an end with the takeover by a new investor from outside the industry. 

Raki Phillips, Paul Stevens / Stéphane Maquaire, Henri Giscard d'Estaing, Philippe Heim, Takuya Yamada / Jörg T. Böckeler / Carolyn Turnbull / Michael Robinson / Thomas Kochs / Stefan Winkler / Daniel Veit / Irene Mayer-Jobst, Catharina Meyer / Lee West / Isabell Fuss, Julian Mörs / Lauranne D’Haene, Eva Lunau, Elena Berwanger

Accor/Ljubljana, Aman/San Cassiano, Wadi Safar; Azora/Donkey, B&B/Brides-les-Bains, Black Forest/Kuckucksnester, Borgosesia/Tuscany, BWH/Bonn, First Group/Dubai, Four Seasons/Abu Dhabi, Hilton/Bucharest, IHG/Schönefeld, Libere/Italy, Optima-Aegidius/Munich, Radisson/Riyadh, Scandic/Florø, Seehotel Niedernberg/turnover, Wyndham/Sicily, Xenia/financing // Renovation: Marriott/Berlin 

Marriott International has successfully completed the acquisition of the lifestyle hotel brand citizenM, further expanding its global offering in the Select Service segment.

The budget hotel group Cocoon has opened its fourth hotel in Munich – and achieved top results within three months thanks to its prime location next to the Oktoberfest grounds, family-friendly apartments with kitchenettes and co-working spaces. A leap forward in concept and quality. 

The German hotel investment market has achieved a turnaround. The first half of 2025 shows positive market momentum, and the half-year transaction volume for hotel properties is significantly above the level of the past four years. 

According to current forecasts, Germany will make travel and tourism history in 2025. All key performance indicators are expected to reach new highs, including spending by international visitors to Germany. 

The Austrian hotel investment market continued to develop positively in the first half of 2025. Transactions in the small-scale segment dominated the market. 

After lengthy discussions within the government, the three-party coalition in Vienna has now agreed on a uniform treatment of tips. These will remain tax-free but subject to social security contributions. 

The "RFP season" is in full swing. However, the rules of the game for these Requests For Proposals have changed for 2026 . The traditional focus on booking volume and price is increasingly giving way to a strategic view of the purpose of business travel. 

Under the motto "Think ahead instead of just reacting", Quality Reservations is organising the QR Vordenker-Tage, a regional event series in Germany for hoteliers. Following successful events in Stuttgart and the QR headquarters in Hanover, the third event will take place in Münster on 4 June 2025. 

By recognising hotels for their inspiring, holistic approach to online sales, Quality Reservations (QR) is setting new motivational accents. The measures implemented range from efficiency-enhancing 2-way interfaces to MICE links. 

Many restaurant guests are currently price sensitive. Equally many want to treat themselves consciously and are willing to pay a good price for good performance. How to best address both groups and optimize your pricing is, last but not least, a question of psychology. Tim Plasse, Managing Director at F&B Heroes, explains what the hospitality industry can learn from e-commerce.